Last updated: 30th October, 2024

1. Purpose of this notice

At Plutus Investment Ltd, we are committed to safeguarding your personal data and ensuring transparency in how we handle it. This Privacy Statement explains the types of personal data we collect, the reasons for collecting it, and how we process, store, and protect your information. We also outline your rights regarding your data and provide guidance on how to exercise these rights. Our goal is to build trust by complying with the Ghana Data Protection Act 2012 (Act 843) and relevant data protection laws to ensure the security of your personal information.

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2. Information we collect and hold about you

We collect various types of information in relation to the products and services we provide to you, including.

your personal details (such as your name, address, date of birth, marital status, sex, occupation, next of kin.)

Contact Information: Email address, phone number, WhatsApp number, mailing address

Financial Information: Bank Account Numbers, Mobile money number, income (bank statement) and other financial details.

details of any services you have received from us;

our correspondence and communications with you.

information about any complaints and enquiries you make to us;

information from research, surveys, and marketing activities

Information we receive from other sources, such as publicly available information, information provided by your Employer.

3. How we use Personal Data we hold about you

We use your personal data to deliver and manage the services you have requested. This includes:

Fulfilling contractual obligations: We process your data to deliver the services you have requested, ensuring we meet our contractual commitments effectively.

Responding to inquiries: Your data helps us address your questions or concerns promptly, whether they relate to our services, products, or other matters.

Maintaining communication: We use your personal information to stay in touch with you throughout our engagement, providing updates and ensuring smooth service delivery.

Ensuring compliance with legal and regulatory requirements: We handle your data in line with applicable laws and regulations to maintain compliance and avoid legal risks.

Security: We implement robust security measures to protect your personal data from unauthorized access, breaches, or misuse, safeguarding your privacy.

4. Data Sharing

We may be required to share your personal data with third parties in specific circumstances, such as:

With your consent or as otherwise permitted by law

When it is necessary to fulfill legal or regulatory obligations, such as disclosures to regulatory authorities or law enforcement agencies.

In connection with the services, we provide, where third-party service providers or partners assist us in delivering our services (for example, IT support or auditors).

When it is essential to protect our rights, property, or safety, or those of our clients or others.

5. Data Security/Protection

We implement stringent security measures, including encryption, access controls, and regular monitoring, to protect your information from unauthorized access, loss, or misuse. Our commitment to data protection ensures that your personal information is handled securely and in accordance with applicable data protection laws.

6. Data Subject Rights

As a data subject, you have certain rights regarding your personal data, including:

The Right to be Informed

You have the right to be informed about how your personal data is collected, used, and shared. This includes details about the purposes of processing, the retention period, and any recipients of your data.

The Right to Give and Withdraw Consent

You have the right to give consent for the processing of your personal data. If you choose to withdraw your consent at any time, we will cease processing your data for that purpose.

The Right to Amendment and Erasure

You have the right to request corrections to your personal data if it is inaccurate or incomplete, ensuring that your information is always up to date.

The Right to Complain

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with us. We take such concerns seriously and will investigate your complaint promptly.

To exercise any of these rights, please contact us through the provided channels to express your concerns and seek resolution.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with our data retention policies and applicable laws.

8. Changes to this Privacy statement

Any changes we may make to our privacy notice in the future will be updated on our website.

9. Contact Us

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please send an e-mail to info@plutusInvestmentltd.com